RGC BPO​

Our Outsourcing model leverages the strength of traditional outsourcing but incorporates client-

specific responsibilities. This means that while we provide the support on the ground, you drive the

outcomes.

Our Innovative Approach​​

gives you the ability to establish your very own team here in the Philippines without the need to worry about all the legal, payroll, HR and technical requirements. While we employ and support the staff behind the scenes, they are in fact just that, your staff, working exclusively for your company. We openly encourage you to maintain full control of the teams day-to-day activities, management and to define/monitor their KPIs to ensure you have the ability to directly control your business outcomes. Our team works with you to identify and document these outcomes, so we can then design and implement a process and system required to achieve your goals to the same exacting standards. We fully oversee and manage the program and then report back directly to you

BENEFITS OF Outsourcing

Reduce Risk

Having teams in two different countries helps to reduce your risk, provides a great marketing
opportunity and allows you to support your clients when they need it.

Talent Pool

Having trouble finding local staff in your area, Outsourcing gives you access to 350,000 new graduates a year in the Philippines.

Customer Focus

It is in the Philippine culture to engage with the communities and love meeting new people. This is a quality that provides an outstanding customer focus for your business

Lower Cost

Outsourcing allows you to reduce one of the most expensive parts of your business, your labour cost. You can normally expect to save between 50-70%.

Great Availability

Having a different time zone and a workforce ready for 24×7 operation give you an outstanding opportunity to support your clients when they need it

Business Freedom

Spend more time with your family or doing the things you love, by freeing yourself from the day to day task of running a business, include a PA, Bookkeeper or Accountant to your team

Business Growth

Having a lower cost allows you to reinvest funds in to your business, giving you the opportunity to expand your offerings and service.

Freedom Retention

Free up internal resources from doing mundane task, they can be more beneficial to the business and satisfied doing more complex tasks

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